Yes, it’s personal.
We understand what you are going through. We started Prestigious Care Services to provide the best care possible, tailored to individuals and delivered with passion and dedication.
Our Mission Statement
With extensive experience caring for individuals within the home environment, we realise the importance of finding a care provider with the skills and compassion to care for your loved one.
We want to change the way our clients engage with the care system by always putting people first. Our mission is to give families peace of mind and the comfort of knowing they will receive the best care available every time.
Maintaining a staff of trained, compassionate, skilled carers is central to our mission. All of our carers share our core values, and we recognise and reward them for their hard work and exceptional performance. We understand that providing personal and reliable care means supporting and developing our great carers and their skills at every step of their professional journey.
We want as many people as possible to keep the choice to stay in their own homes for as long as they can. We work to ensure all families can continue to enjoy special, memorable moments together, safe in the knowledge that their loved ones are in capable and caring hands.
We care passionately. We always provide tailored and personalised care by catering to the needs of individuals and their families to deliver outstanding care service. Our hope is to continually improve the standard of our care and that of our peers, leading by example to bring service users the best possible outcomes and maximise their independence.
Leadership
Prestigious Care Services has a dedicated directorship whose members are fit and able to carry out the responsibilities of their roles
Sam Quartey
Sam Quartey, Director and Business Manager, is a qualified and self-motivated public sector professional with experience in the environmental and justice sectors. In their time working for various local authorities in London, Sam worked to ensure the compliance of public sector businesses and projects in environmental matters, gaining a strong working knowledge of relevant legislation. As a probation service officer, Sam supported the rehabilitation of offenders released on probation, providing advice and supervision to facilitate a smooth transition back into society. This demanding role involved extensive inter-agency working, discretion, and compassion, all of which will serve Sam in directing Prestigious Care Services to deliver high-quality domiciliary care services.
Sam Quartey holds a Bachelor’s Degree (Hons.) in Housing Studies and a College Certificate in Community Social Work.
Anita Baidoe
Anita Baidoe, Registered Care Manager and Business Manager, is a passionate and experienced care professional with experience in compliance and recruitment.
Anita manages contracts in her current company to make sure contractual specifications are adhered to by both staff and clients alike. Alongside managing budgets and contracts, she also makes strategic decisions about growth and future business ventures.
She is experienced in carrying out investigations relating to the quality-of-service provision and make improvements as and when is required to meet service delivery. The practice tends to promote excellent service to the clients and customers.
Anita is experienced overseeing and running day-to-day activities of the care service provided to the clients. She plays a lead role by managing the staff team to perform their roles effectively and safely to the best of their ability. She offers periodic staff training sessions to conform with CQC requirement within the care industry. She carries out risk assessments on new client(s) homes to establish and to confirm paratactical care packages. She carries out frequent quality assurance checks, through staff spot checks and client face to face /telephone monitoring service, to ensure staff members are following policy and procedures, and providing quality services to service users.
Anita Baidoe holds a Bachelor’s Degree in Human Resource Studies and a Master’s Degree in International Project Management.
What We Believe
We adhere to our principles at all times. Our mission statement and aims are the foundation of everything we do at Prestigious Care Services, with our key values underpinning every act of care our staff provide.
Kindness and Compassion
We act with kindness and compassion to provide the best quality of care at all times. Our friendly and dedicated carers will always meet you with warmth and a smile; with Prestigious Care Services, care doesn’t have to feel clinical.
Respect
By treating each and every one of our clients with dignity and sensitivity, no matter the circumstance, we maintain our service users’ independence and pride.
Highest Quality of Care
We always provide the highest standard of care, and our ability to adapt and respond to our clients’ changing needs means this will remain the case for as long as you need us.
Reliability and Punctuality
We work as closely as possible in adherence with the client’s schedule, to make the caring experience a warm and genuine one. Let us work around you so that life isn’t all about appointments.
Embrace Cultural Differences
Prestigious Care Services welcomes all cultural differences, and we promise to be respectful regardless of your religion, ethnicity, sexual orientation, or any of the other factors which make you and your loved ones who they are. Our staff will always dress appropriately and respect our clients’ home and surroundings.
That Something Extra
We pledge to be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life. We work to ensure our clients are as comfortable as possible with friendly, personalised care.
Why choose Prestigious Care Services as your domiciliary care provider?
Prestigious Care Services specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Positive Recommendations
We are constantly growing through word of mouth and positive recommendations based on our consistently great service to our clients and carers.
Regulated Service
We are registered with the CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals to ensure we offer high-quality, compliant care.
Efficient Response
We have all procedures working effectively and efficiently on each client’s behalf with dependable support staff. We can commence work for a client within 24 to 48 hours of a request.
We look after our carers.
We know that when our carers are happy and confident in their abilities, they will do an excellent job.
Expert, attentive staff
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
Our specialist carer support team are always there for our staff to offer help, advice and a listening ear to all of our carers should they require it.
Fast Response
Our support staff are there to keep our policies procedures efficient and working well. This allows us to act quickly and efficiently on each client’s behalf, and we are often able to start work for a client within 24 – 48 hours of being asked.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.
